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Updating your venue's capacity and tier

After your claim is approved, here's how to fix whatever Mintoor got wrong.

Where​

Venue dashboard → Edit venue.

Fields you can update​

Identity​

  • Canonical name — what the venue calls itself publicly
  • DBA / alternate names — "The Empty Bottle (Chicago)" has nicknames
  • Address — street, city, state, zip
  • Latitude/longitude — auto-derived from address but you can override for odd-location venues
  • Phone — main / booking / day-of separate fields
  • Website
  • Social media — Instagram, Facebook, Twitter/X

Booking​

  • Primary booker email — who gets artist inquiries
  • Booker name
  • Backup booker email — cc'd on inquiries
  • Response time expectation ("I reply within 7 days" etc.)

Capacity​

  • Capacity — the real number you program for. Once you set it as a claimed venue, it's treated as authoritative.
  • Multiple rooms — if venue has multiple performance spaces (front room, back room), add as separate venue records

Genre / programming​

  • Primary genres — what you actively book
  • Also book — secondary genres, less frequent
  • Don't book — explicitly excluded (prevents bad-fit inquiries)

Logistics​

  • Load-in type — front door / back door / loading dock / etc.
  • Parking — details
  • Backline provided — yes/no/optional, what specifically
  • Hospitality standard — buyouts vs. catering

Business rules​

  • Minimum guarantee you'll pay
  • Deal types you prefer (guarantee-only, versus, door-deal)
  • Expense deductions (sound, marketing — what you typically pull)
  • Payment method (cash, check, wire)

Accepting inquiries​

  • Accepting inquiries? (yes / limited / no)
  • Notice period required — minimum days in advance
  • Blackout dates — calendar view, mark unavailable
  • Monthly capacity — how many shows/month (if you want to limit volume)

What updates immediately vs. needs review​

Updates immediately (live in 60 seconds):

  • Contact info
  • Genres
  • Booking preferences
  • Hospitality defaults

Goes through review (24 hours):

  • Capacity changes that feel anomalous (e.g., jumping from 200 to 5000 — we'd confirm)
  • Venue closing / shutting down signals
  • Address changes (occasionally — to prevent location-swapping fraud)

Rollback​

Edit history with one-click rollback is on the roadmap. For now, if you make a wrong edit, manually update the field back to the prior value — or email us if you've lost track of what it was before.

Still stuck?​

  • Field missing you need to set. Email us — we add new fields based on claimed-venue requests.
  • Capacity reverting to a different number. Email us with what you set vs. what's showing and we'll lock the correct value.