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Updating your billing information

Everything you can change about how you pay Mintoor, without creating a new subscription.

When you'd use this​

Your card expired, you moved, you want receipts sent to your accountant instead of your personal inbox, or your billing address is wrong on the invoice.

Steps​

  1. Profile → Subscription → Manage billing.
  2. Mintoor opens the Stripe Customer Portal — a secure, Stripe-hosted page with all your subscription details. You're auto-logged in via a one-time link.
  3. In the portal, you can:
    • Update payment method — add a new card, remove an old one, set a default
    • Update billing address — shows on your invoices, used for tax calculations
    • Update billing email — separate from your Mintoor login email
    • Download past invoices and receipts as PDFs
    • Change currency (not supported mid-subscription — contact support)

Changes apply immediately. No new subscription created, no prorated charge.

Changing the billing email (separate from login)​

Your Mintoor login email (what you sign in with) and your billing email (where Stripe sends receipts and invoices) can be different. Useful if:

  • Your accountant handles payables and needs the receipts directly
  • You want receipts to hit a business inbox, not your personal one
  • You're paying for your band collectively and want one shared billing inbox

To change: Profile → Subscription → Manage billing → Billing email. This doesn't change your Mintoor login.

Tax and VAT​

  • US customers: Mintoor charges state sales tax where required by law. Your billing address determines the tax rate. Update it in the portal if you move.
  • EU / UK customers: VAT is applied per your country. Enter a valid VAT ID in the billing portal to apply zero-rated reverse-charge.
  • Other regions: No tax applied at this time.

Changing the company/business name on invoices​

If you pay on behalf of a band, LLC, or S-corp and need that name on invoices (not your personal name), add it as the Company name field in the Stripe portal. Appears on all future invoices.

Retroactive invoice corrections​

Already-issued invoices can't be edited. If you need a corrected invoice for a specific past month, email hello@mintoor.com and we can issue a credit note + a corrected invoice.

Still stuck?​

  • Portal won't load? It opens in a new tab — check pop-up blockers.
  • "Billing email not found" on the login portal? That's when your account's Stripe email hasn't been set up. Email us.