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What is a venue claim?

A venue claim is how a venue's actual booker proves they're the real contact — and takes control of their Mintoor listing.

When you'd use this​

You're an artist and you want to understand why some venues say "Claimed ✓" on their Mintoor page and others don't. Or you're a venue booker who landed on your venue's Mintoor page and wants to fix outdated info.

The concept​

Mintoor's venue directory covers nearly 30,000 rooms across the country. Most listings started as our best research; claiming turns a "best guess" into "source of truth."

When a venue booker claims their listing, they:

  1. Prove they're the real booker (via email domain match, social proof, or manual review).
  2. Take over the listing — control capacity, booker email, genre tags, claim status, blackout dates.
  3. Receive artist inquiries directly in their Mintoor venue inbox.

Claim = the venue goes from "best guess" to "source of truth."

For artists: what claimed vs. unclaimed means​

Claimed venue:

  • Contact info is verified and current.
  • Inquiries go to a human who's active on Mintoor.
  • Reply rate is much higher (usually 60%+, vs. 15% for unclaimed).
  • Capacity and genre tags are accurate.

Unclaimed venue:

  • Contact info is our best research and may be stale.
  • Inquiries go to an email that may or may not be monitored.
  • Reply rate is low (many bookers don't check a shared email reliably).

Recommendation: prioritize claimed venues for your first-round pitches. Fall back to unclaimed venues only for harder-to-reach markets.

For venue bookers: why claim​

  • Get direct inquiries from working artists who know what they're doing (not mass blasts).
  • Self-manage your listing — update capacity, email, hours, blackout dates.
  • Access venue analytics — how many artists viewed your page, how many inquiries you received, response rate.
  • Free. No fees, no contracts, no commission on bookings.

How to claim​

See How to claim your venue for the full flow. Summary: find your venue on help.mintoor.com or mintoor.com, click Claim this venue, prove ownership via email-domain match or manual review, and you're in within 24 hours.

What proof we accept​

See What proof of ownership is accepted. Most common:

  • Email domain match (reply from booker@venuedomain.com)
  • LinkedIn profile listing you as booker at the venue
  • Verification phone call (for edge cases)

Still stuck?​

  • I see a venue I've played at for years but it's not claimed. That's normal. Many venues don't know about Mintoor yet. Tell the booker to claim it — everyone wins.
  • Someone fraudulently claimed my venue. Rare, but happens. Email hello@mintoor.com with the venue name and proof you're the real booker.